Payment Schedules and Session Cancellations:

> New package payment is due on or before the first session. This ensures proper scheduling.

> Renewal package payment is due on the last session of the current package. Renewal notification is due one week before the end of the current package, in order to ensure continued scheduling of your sessions.

> Monthly package payment is due on the first session of each month. Monthly programs are automatically renewed on a month-to-month basis, so notification of intent to renew is not necessary. However, at least 15 days notice should be given of intent to cancel.

> All Monthly packages have a minimum four month commitment.

> Fifteen days notice should be given of extended leave/ vacation. If you purchase by-session, please advise as to remainder of package usage. In order to guarantee your time slot will be available upon your return, you may choose to pay the Extended Vacation/ Leave Fee. Please, see session pricing for details.

> Although we understand that unexpected emergencies arise from time to time, please note that we do enforce a 24-hour cancellation/ re-scheduling policy. Scheduled appointments cancelled for non-emergency reasons, will be deducted from your package. If Hara Health is in a position where we are forced to cancel your appointment, we, too, will honor the 24-hour policy as best we can; you will not be penalized for any such cancellation.

> Hara Health will not provide refunds; however, unused sessions are transferable and we may opt to offer you other compensatory services in lieu (i.e.: massage, martial arts, hot rock therapy, etc.) from affiliated service providers.

> Returned checks will assess a $20.00 fee.